HydroCare for work

Discover our unrivalled tailored service options, from one off visits when you need us, to comprehensive service plans.

Also available for non zip products

What are the service options available?

We know how important it is that your drinking water system is always operating at peak performance, delivering the best tasting drinking water. To support you, we offer a variety of one off visits for any Zip or Instanta product and comprehensive service plans to suit a range of requirements for any drinking water system, including brands outside of Zip.

This ensures that when the time comes to service or repair your system, change the filter, or if you need anything else, you're back up and running as quickly as possible with minimal effort and inconvenience.

Why choose Hydrocare?


Fast and reliable

The HydroCare team comprises of over 100 fully trained, directly employed service engineers and technicians based across the UK and Ireland.


Save money

HydroCare saves you money with every service while ensuring your product maintains its performance through its life.


Pure tasting water

Regular filter changes, sanitisation and services will ensure your product continues to deliver pure-tasting water.


Peace of mind

Takes one thing off your to-do list with service options that can be flexible or pre-scheduled.


Tailored and flexible

No matter what your product or water usage, we have a HydroCare service to match, allowing you to consolidate your suppliers.



With over 75 years' experience, Zip Water is the most trusted name in drinking water solutions.

Hydrocare Plans

Why choose a HydroCare service plan?

A drinking water system is an integral part of everyday life in your busy workplace and just like any crucial equipment, it's important to have peace of mind that when the time comes to change the filter, service your system or if you need anything else, you're back up and running as quickly as possible with minimal effort and inconvenience. Whatever your company needs, we have a comprehensive HydroCare plan to suit.

HydroCare plans are available for all your Zip and Instanta drinking water system; Whether HydroTap, HydroBoil, or HydroChill, plus lots of other drinking water brands. Please ask us for details.

HydroCare plans for Zip HydroTap
includes some or all of the following:

HydroCare service plans are only available for HydroTaps less than 7 years old. Other options are available if your HYdroTap is older than 7 years - please ask us for more details. The features above are dependent on the chosen HydroCare plan and not all are available in all geographical locations - please ask us for details. *includes limescale filter change, tank clean or replacement

Terms and conditions apply - click here to read

Fixed price services

A fixed price visit starts from £99 (dependent on product). This guaranteed fixed price service appointment ensures that there are no surprise costs - the price is transparent from the start, whatever the requirement.

HydroCare service plans for non Zip products

HydroCare Universal

We can offer a tailored service plan whatever your requirement, whether it is for a multifunction tap, mains fed water cooler or another drinking water system.*

Our highly skilled HydroCare service team can provide servicing on any of your drinking water systems and provide genuine manufacturer spares and parts, even if it is not a Zip product.

*Not available for bottle coolers, vending machines, coffee machines and some other drinking water system. Service plan availability is subject to a site survey.

Enquire today

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Talk to us about your next project, request a brochure or arrange a full product demo with one of our team.