Client

The Hippodrome

Sector Hotels, restaurants, bars, cafes

Location London

Range Zip HydroChill

"As always, we were particularly impressed with the all-round friendliness and helpfulness of the Zip team. They have a very proactive approach to solving problems and finding solutions. We’ve had a lot of great feedback from the staff since the installation - as with the other HydroChill models, people really like the taste of the water produced "

Mike Haydon, Food & Beverage Director | The Hippodrome

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The brief

“After being closed for a number of months, we were looking for the best way we could reopen the casino to ensure the safety of our staff and customers alike. While we had found a way of reorganising the gaming areas to meet the social distancing requirements and could take preventative measures such as installing screens and hand sanitiser stations throughout the building, we were also looking for a way to improve our outdoor offering for those who would still prefer to remain in an open aired environment,” Mike Haydon, the food and beverage director at the Hippodrome explained. On top of a £3m refurb where the Hippodrome tripled the amount of outdoor space, the casino also opened a temporary second staff canteen so employees could follow social distancing effectively while at work. "

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The solution

When choosing products for the new canteen - and having already experienced the benefits of under-counter Zip HydroChill HC50s throughout the site - Mike decided to specify a brand-new floor-standing HydroChill HC03 touch-free dispenser to ensure staff could stay hydrated. “We use under-counter Zip HydroChills throughout the Hippodrome and have always found them very reliable,” Mike continued, “We’ve always been impressed with the taste of the water and the output available, so it made sense for us to go with the brand we trust. The new HydroChill is a touch-free dispenser so it means we can still access filtered chilled and ambient water but don’t have to worry about cross-contamination every time it is used. It's very easy to use and is capable of keeping up with the high demand. It also allows us to ditch expensive plastic bottled water which is not good for the environment.”

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The results

"As always, we were particularly impressed with the all-round friendliness and helpfulness of the Zip team. They have a very proactive approach to solving problems and finding solutions. We’ve had a lot of great feedback from the staff since the installation - as with the other HydroChill models, people really like the taste of the water produced "

Mike Haydon , Food & Beverage Director
The Hippodrome

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