Zip Water Product & Geneal Online FAQs

FAQs

There’s a lot to consider when specifying a drinking water system, from the capacity required to how it can be installed. In this section we’ve tried to answer as many general queries as possible, as well as some product-specific questions.

If you can’t find an answer on this page, please contact us and we’d be happy to tell you all you need to know.

Hydroboil

There are a number of important points to consider when specifying, but it’s worth starting with the following questions:

  1. Is the systems for residential or commercial use?
  2. Which water options do I want?
  3. How many people will be using the system?
  4. How much space is there?

Once you know this information, why not try our product selector tool, or speak directly to one of the Zip team to make sure you find the perfect system.

The Hydroboil delivers instant boiling water from a reliable wall-mounted unit.

Costing little to run, energy efficient design and electronic controls minimise power consumption, while simple-to-use fingertip control brings the user a cup-full
or teapot-full of boiling water at a time.

Hydroboil Plus is now available in 3.0, 5.0, 7.5, 10.0, 15.0, 25.0 and 40.0 litres capacities, dispensing a maximum of 240 cups at any one time with recovery rates of up to 360 cups per hour.

The Hydroboil is a convenient, reliable and safe wall-mounted instant boiling water unit with advanced boiling water technology and electronic temperature control that delivers boiling water heated to within 0.2ºC of set temperature.


With all the benefits of the Hydroboil, the Hydroboil Plus also features energy-saving Power-Pulse technology, inactivity and low light sleep modes and is equipped with a two-way cool touch tap and safety lock.

HydroTap

With the widest choice of water options on the market, you can choose from pure tasting instant filtered boiling, chilled and sparkling water, or all three. You can also include an integrated or separate unfiltered hot and cold mixer tap.

The HydroTap under-counter units vary in size depending on model.

The smallest under-counter unit is the HydroTap Base Model (residential only) at 216 x 272 x 335 (W X D X H (mm)) and the largest under-counter units is for our commercial HydroTap models at 450 x 470 x 335 (W X D X H (mm)) and HydroTap All-in-One Celsius Arc. Check the individual product information for its specific under-counter dimensions.

The HydroTap G4 is available in the Arc, Cube, Elite, Classic, Celsius Arc, Celsius Cube and All-in-One Celsius Arc & All-in-One Classic designs. Choose from our Standard finishes including bright chrome, brushed chrome, matt black and gloss black, or our Platinum range of premium finishes, including rose gold, brushed rose gold, gold, brushed gold, platinum, gunmetal, brushed nickel and nickel.


The HydroTap Base Model (residential only) is available with an Arc, Cube, Celsius Arc or Celsius Cube style tap in our range of Standard finishes, including bright chrome, brushed chrome and matt black.

The HydroTap is available in models that can deliver up to 240 cups of filtered boiling water an hour and 175 glasses of filtered chilled/sparkling water an hour.

Our commercial HydroTap can cater for up to 100 people (which equates to 240 cups of filtered boiling water an hour, 175 glasses of filtered chilled water an hour and 175 glasses of filtered boiling water an hour), with the ability to install multiple systems to cater for larger offices.

This will depend on how many people you are looking to cater for. It's also important to consider demand patterns - these are parts of the day (such as first thing in the morning and lunchtimes) when demand for water may be higher.

Don't forget to make an allowance for additional demand once the HydroTap is installed – improved quality and choice may increase demand for boiling/chilled/sparkling water! We can help you work out the HydroTap model(s) you need, speak to the team today.

"Delivering 20 litres of 98ºC water per day from the HydroTap G4 will cost about 1.8kWh or 27p to heat. That’s just over £80 for 300 days in use per year. We estimate that dispensing 3 litres of chilled water per day will add about £20 per year to those costs. Total energy running costs based on this usage would be around £140 per year."*


Read more

*Costs correct at time of publishing, will be variable dependent on various factors

We have a handy checklist to ensure you have everything you need to install HydroTap. Water, Waste & Electric within 1 metre of the command centre. Adeqequate space to house the command centre which should include the required ventilation.

"The HydroTap G4 is over 95% efficient in turning electricity into hot water. That compares to induction hobs at 90%, kettles at 82%, standard ceramic hobs at 74% and gas hobs at a 55%."

Read more.

 

When installed with the vent trays the under-counter cooling unit does not require any cutting of the cabinet door for additional ventilation - so it won’t interfere with your kitchen design.

Zip engineers are able to cut any worktop in order to install the HydroTap.

The HydroTap is set to dispense water at 98ºC.

This is for the following reasons:

  • To achieve WRAS approval, you can’t dispense water above 98ºC for safety and energy efficiency
  • Keeping water at 98ºC reduces power consumption compared to 100ºC models
  • A smooth stream of water emerged from the tap
  • as opposed to a mix of steam and water – it doesn’t splash or spit.
  • Tea and coffee benefits hugely in terms of flavour when water is dispensed slightly below 100ºC. In fact, pouring 100ºC water onto tea and coffee burns them, impairing the taste.

The HydroTap does offer the option to adjust the boiling temperature via the under-counter command centre.

HydroChill

The person in charge of maintaining the HydroChill will be responsible for obtaining food grade CO2 canisters from their nearest gas supplier or online. For example BOC.

The HydroChill range can deliver high capacity filtered chilled, filtered sparkling and filtered ambient water.

The HydroChill range is available in both under-counter and counter-top models depending on your requirements.

The smallest under-counter unit is the HC50 30lph (260x416x416mm) and the largest is the HC50 280lph (550x760x808mm).

Please see individual models for dimension information.

The HydroChill range can deliver up to 373 750ml bottles of filtered chilled water per hour.

General

At Zip we offer the widest choice of water options on the market, including filtered boiling, chilled and sparkling, alongside unfiltered hot and cold water.
We have systems that can deliver one water type (such as filtered boiling or filtered chilled) through to all five water types from one tap. Whatever you need, we have the system to meet your requirement, including a range of systems that deliver hot water for showers, sinks and basins.

Yes – some Zip systems can be used in residential settings only, whereas others are designed exclusively for more demanding commercial environments. It’s important to select the correct model depending on use.


Here’s our quick guide:


HydroTap – residential and commercial models available


HydroChill – commercial only


Hydroboil – commercial only

There are a number of important points to consider when specifying, but it’s worth starting with the following questions:


1. Is the systems for residential or commercial use?


2. Which water options do I want?


3. How many people will be using the system?


4. How much space is there?


Once you know this information, why not try our product selector tool, or speak directly to one of the Zip team to make sure you find the perfect system.

You’re not limited when it comes to capacity, we offer with models that can dispense up to 240 cups of boiling water per hour with our market leading HydroTap and 373 750ml bottles of chilled and sparkling water per hour with our latest release HydroChill, so businesses of all sizes are catered for.

The WRAS approval standard is accepted as a quality benchmark by water suppliers who enforce the Water Regulations and Byelaws.

This approval is the best way of demonstrating that a product has undergone rigorous testing and is a great indication of the quality of a product. Our products are all WRAS approved, giving you peace of mind that your boiler is safe and fit-for-purpose.

Our drinking water systems all contribute to attaining credits within the Water section of the BREEAM UK New Construction 2018 guidelines, helping a building to achieve its overall BREEAM rating. Speak to one of the team to find out more about how our products can help make projects more sustainable.

Our HydroCare Service Plan is designed to keep Zip products in the best possible working condition throughout their life, giving complete peace of mind. We offer different levels of plan, whether you have a warranty or not, as well as an option for scale management depending on if you are in a hard water area.

Zip systems benefit from regular service intervals to maintain high performance levels and to keep the water dispensed tasting great. HydroCare also covers filter changes, leaving users to enjoy their Zip product for many years to come.

Find out more here.

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