Why HydroCare Service Plans?
Just like any crucial kitchen appliance, it's important to have peace of mind that when the time comes to change the filter, service your boiling water tap or if you need us for anything else, you're back up and running with minimal effort and inconvenience.
That's why we provide a number of flexible and cost-effective boiling tap service and maintenance plans, providing you with great-tasting drinking water throughout your product's lifetime.
A simple, DIY subscription which includes a filter and products you need to complete a basic service, sent out to you annually
Taste filter replacement
Enquire TodayAn essential service and regular maintenance contract for your boiling water tap which includes an annual filter change and sanitisation from one of our HydroCare team, plus a fixed price call out
Taste filter replacement
Sanitisation
Annual inspection
Pre-scheduled planned servicing
Priority response
A complete peace of mind service and maintenance package for your boiling water tap which includes an annual filter change and santisation from one of our HydroCare team, plus unlimited call outs (inclusive of parts and labour)
Taste filter replacement
Santisation
Annual inspection
Pre-scheduled planned servicing
Priority response
Extended 7 year warranty**
Price inclusive of parts and labour
Unlimited call outs
*All HydroCare service and maintenance plans are available to pay by monthly direct debit. HydroCare Refresh must be paid in full annually.
**Please note, HydroCare Premium isn't available if your HydroTap is over 7 years old.
What is limescale?
These limescale deposits build up around the heating element and surrounding area which causes your boiling water tap to work less efficiently and can lead to premature failure whilst affecting the quality of your hot drinks.
Limescale management helps with longevity of your hot tap and is a must for those who live in hard water areas.
Enquire Today
HydroCare Refresh
Sanitisation wipes
Replacement filter
New pipes, tubes and fittings
Gloves
Full, easy to follow instruction manual
Automatically sent out annually
Optional limescale management available
*Reduced rate compared to the normal advertised cost. Parts not included in this fee.
Features & benefits
Zip has a fleet of over 90 fully trained, directly employed HydroCare engineers and technicians based across the UK and Ireland
HydroCare saves you money with every service while ensuring your boiling water tap maintains its performance through its life.
Regular filter changes, sanitisation and planned services will ensure your boiling water tap continues to deliver pure-tasting water.
Takes one thing off your to-do list with flexible, pre-scheduled services and filter changes - the HydroCare team have you covered.
No matter what the water condition or usage, we have a HydroCare plan to match.
With over 70 years' experience, Zip Water is the most trusted name in drinking water solutions.
Zip has a fleet of over 90 fully trained, directly employed HydroCare engineers and technicians based across the UK and Ireland.
HydroCare saves you money with every service while ensuring your product maintains its performance through its life.
Regular filter changes, sanitisation and planned services will ensure their Zip product continues to deliver pure-tasting water.
Takes one thing off your to-do list with flexible, pre-scheduled services and filter changes.
No matter what the water condition or usage, we have a HydroCare plan to match.
With over 70 years' experience, Zip Water is the most trusted name in drinking water solutions.
HydroCare Essential
Our essential service package which includes an annual filter change and sanitisation on your boiling water tap from our award winning, expert HydroCare team - plus a reduced fixed price rate of just £119* for any other call out. Don't forget about limescale management for just an extra £5 per month.
Enquire Today*Reduced cost to compared to full, advertised price. Parts not included in this fee.
HydroCare Premium
Our complete peace of mind service package which includes an annual filter change and sanitisation on your boiling water tap from our award winning, expert HydroCare team - plus an extended warranty and unlimited call outs (inclusive of parts and labour). Don’t forget about limescale management for just an extra £5 per month.
Enquire Today*Please note, this option is not available of your HydroTap is 7 years old or older (from date of install or purchase).
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