Why HydroCare?

Why HydroCare?

When you buy a Zip HydroTap, you're investing in a quality product that is an integral part of your everyday life.

Just like any crucial kitchen appliance, it's important to have peace of mind that when the time comes to change the filter, service your product or if anything does go wrong, you're back up and running with minimal effort and inconvenience.

*All HydroCare plans payable by monthly direct debit. HydroCare refresh must be paid in full annually.

**Please note, HydroCare premium isn't available if your HydroTap is over 7 years old.

What is limescale?

Over 60% of people in the UK live in a hard water area. Hard water is water that contains a higher concentration of dissolved minerals like calcium and magnesium. When the water evaporates, it leaves behind calcium carbonate deposits.

These limescale deposits build up around the heating element and surrounding area which causes your HydroTap to work less efficiently, can lead to premature failure and can affect the quality of your drinks.

Limescale management helps with longevity of your appliance and is a must if you live in a hard water area.

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Hard Water Map
Refresh Kit

HydroCare Refresh

The convenient DIY kits contain all the necessary parts and easy to follow step by step guide to help you change the filter and complete a basic service - plus a reduced fixed price rate of just £119* for any call out.

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*Reduced rate compared to full, advertised price. Parts not included in this fee.

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Features & benefits

Why choose a HydroCare option with a visit from one of our award-winning team?

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HydroCare Essential

HydroCare Essential

HydroCare Essential

Our essential service package which includes an annual filter change and sanitisation from our award winning, expert HydroCare team - plus a reduced fixed price rate of just £119* for any other call out. Don't forget about limescale management for just an extra £5 per month.

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*Reduced rate to compared to full, advertised price. Parts not included in this fee.

HydroCare Premium

HydroCare Premium

HydroCare Premium

Our complete peace of mind service package which includes an annual filter change and sanitisation from our award winning, expert HydroCare team - plus extended warranty and unlimited call outs (inclusive of parts and labour). Don’t forget about limescale management for just an extra £5 per month.

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*Please note, this option is not available of your HydroTap is 7 years old or older (from date of install or purchase).

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