TOG’s Piero Catania recalls: “We wanted a mains-fed drinking water system from the off to avoid the hassle and safety defects that so often come with portable appliances like kettles. With no PAT testing necessary, HydroTaps are hassle-free.” As each TOG building is individually designed to reflect its unique architectural history and identity, it is essential that the taps seamlessly blend in and enhance their interiors. Zip does just that, says Piero: “Mainly we've opted for the Classic in chrome, but it depends on the location. In the contemporary kitchens of the Wardour Building this looks perfect, but the more minimal, modern interior of Thomas House called for a matt black finish.” However, they're not just there to be looked at, says Piero, they're functional, too: “What we like so much about the HydroTap is how user-friendly it is; members can use ours intuitively. Over the years we've had positive feedback about the taste and there would be uproar if they were out of use.” “In fact,” he adds, “we have service contracts for all 27 of our buildings so if anything goes wrong the Zip team will respond quickly. It's necessary to have this in place considering how many teas and coffees the taps produce.” It is thanks to HydroCare, Zip's service plan, that The Office Group benefits from this priority service, as well as regular unit inspections and filter changes to ensure all products remain in the best condition.
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