03/04/2020

03-04-2020 COVID-19 Update - Zip Water UK Guidance for Isolating HydroTap G3 units (approx. 2014 models and earlier)

 As more offices are closing due to the COVID 19 situation, more customers are asking for guidance on what to do with their HydroTap G3s during the periods of non-use. Please use the below guidance in these instances:

 

When leaving an office for periods of time longer than 48 hours

1. Drain down the HydroTap - this is achieved by dispensing each water type (Boiling, Chilled, Sparkling dependant on customer product), by use of the tap controls until no more water is dispense

2. Isolate the HydroTap - turn the electrical power supply off and if possible, isolate the mains water at the valve (This is not essential but preferred)

 

When returning to an office after periods of time longer than 48 hours

Turn the HydroTap back on - if mains water was isolated turn back on at the valve and turn the electrical power supply on

Flushing the HydroTap - 6 litres of each water type (Boiling, Chilled, Sparkling dependent on customer product) will need to be flushed through the HydroTap. For instructions on how to flush through a HydroTap please visit our FAQs. 

Your HydroTap is now ready for use

 To discover how to isolate a HydroTap G4, please read our guide here.