Zip Water News and Views

21/10/2024

How we help specifiers and facilities managers throughout the design stage – and beyond

How we help specifiers and facilities managers throughout the design stage – and beyond

Although we’re perhaps best known for HydroTap, our world-class drinking water system, we’re so much more than a manufacturer. At Zip Water, we work with professionals at design, build, and beyond, providing ongoing technical service and support.

As a complete water partner, we offer solutions and support to homes and workplaces across the UK. Kitchens, bathrooms, washrooms – our extensive product range sees us work with a variety of professionals: sustainability leads, facilities managers, healthcare specifiers, new build developers, and more. And with HydroCare the support never stops thanks to our national support network of Zip engineers and technicians.

Sustainable design: empowering facilities managers to go green

Facilities managers play a crucial role in driving sustainability initiatives within workplaces and educational institutions. In fact, we’d go as far as to say the role of the facilities manager is to be a figurehead for change.

Indeed, one of their key responsibilities is helping workplaces and institutions to go green – either by reducing emissions, improving energy efficiency, limiting water waste, or limiting single-use plastics. With Zip, it’s never been easier to boost your facility’s Environmental, Social, and Governance (ESG) credentials and go green.

More than a buzzword, ESG factors quantify sustainability issues, giving companies, educational facilities, and other institutions a framework to benchmark and monitor their progress. 

But, importantly, improving sustainability is about more than benefiting the environment. It can also help drive business growth, future-proof against evolving regulations, attract top talent, prevent legal interventions, and influence investor decision making.

We support facilities managers and specifiers with innovative, sustainable, energy-efficient water systems – from our flagship HydroTap, which can reduce emissions by a third when compared to a standard kettle, to ranges like HydroChill and HydroBoil, all of which help inspire a refill revolution and eliminate single-use plastics.

A powerful example of this is our work at the University of East Anglia (UEA), one of the world’s leading universities when it comes to sustainability. With the contractor CBRE, we helped specify and install a new HydroTap on campus, a product which has gone on to win CBRE Iberia’s prized Supplier Partner Innovation Challenge Sustainability Award.

A Zip tap being used to make a pot of tea

As a support partner, we’re also proud to offer facilities managers and other professionals an extensive range of resources, from industry roundtables featuring leading voices and reports to CPD courses, such as our RIBA- and CIBSE-approved ‘Energy Efficient Hot Water’, and online webinars addressing the urgent need to eliminate single-use plastics from campuses.

Through resources, we not only support but also empower facilities managers when it comes to improving their institution’s sustainability.

Health and wellbeing in the workplace: how we can help

In today’s competitive landscape, organisations and businesses must prioritise workplace design to foster wellbeing, improve productivity and employee satisfaction, and attract and retain top talent.

Workplace wellbeing and mental health awareness have grown significantly in recent years – and it’s not surprising when you consider the fact that employees spend over 36 hours a week at work

With a variety of advice available, though, it can be difficult to know where to start. However, we’re here to help office managers make a positive impact on workplace wellbeing, providing and installing dedicated hydration stations throughout offices across the UK.

We recognise the central role hydration plays in wellbeing. That’s why we recently published our ultimate hydration guide, detailing how dehydration affects employee performance, and the myriad benefits of proper hydration – from improved productivity to mental wellbeing. 

While employers are responsible for providing drinking water, access to filtered water can in fact encourage employees to drink more throughout the day. Indeed, our research found that 82% of people would drink more if they had access to filtered water, which means improved mood and stress management, productivity and satisfaction, and even better sleep quality.

A Zip HydroTap used to make a herbal tea in a workplace


That’s why so many facilities managers call HydroTap, which pours filtered boiling, chilled, and sparkling water at the touch of the button, the perfect solution. 

Just take our recent collaboration with Flex By Grosvenor, the real estate collective’s new flexible London workspace. Here’s what Grant Powell, co-founder and CEO, had to say: “We wanted only the best products for our high-end office destinations, and Zip’s HydroTap has proved to be the perfect match.

“On top of looking sleek enough to sit comfortably in the design of the spaces, it delivers beautifully chilled drinking water and hot water at the perfect temperature in an instant – which is a must have for our busy clients. 

“It’s a sophisticated product, and we look forward to installing HydroTaps in our other office locations.”

In addition, we provide our customers access to specification sheets, BIM files, installation information, and environmental credentials and accreditations for every product. So when you specify Zip, you can specify with confidence.

A Zip tap in a light, modern office


Alongside direct work with clients, we’re proud to host design charrettes and industry workshops with leading publications like Architecture Today, bringing top talent together to discuss innovative approaches to workplace design and how it can positively impact staff wellbeing.

Supporting home builders and developers to navigate regulations and accreditations

Every new housing development must meet strict regulations to protect buyers, uphold high standards, and protect developer reputations. 

We’re on hand to support developers and house builders, providing advice and guidance on Zip systems that have strong energy-saving credentials and approval from leading bodies like the Water Regulations Advisory Scheme (WRAS).

Our WRAS-approved kitchen and bathroom products are designed to lower operational costs while also helping earn valuable BREEAM points in the energy and water categories.

WRAS-approved products provide the highest level of assurance, which makes them a great choice for modern new-build homes. 

For new builds, if you try to use products that are not WRAS-approved, the water company will not connect your mains cold supply. Therefore, specifying products that have WRAS approval is an easy way to demonstrate compliance and your understanding of the latest regulations, offering peace of mind to developers and homeowners alike.

A matt black Zip tap in a industrial and modern office kitchen


Sarah Edwards, Sales Director at Leicht Contracts, with whom we worked closely on a new housing project for The Purelake Group, explains the importance of WRAS approval in her work: “When preparing the specification for this project, we were looking to achieve a classy, timeless, and quality range of products that would assist the end user in their daily lives.

“The decision to include a Zip HydroTap was hugely driven by the fact that the systems are WRAS-approved. It is a requirement that any taps in new build developments have WRAS approval, having learnt many years ago the hard way that this is vital to the site’s water services being connected.”

Your healthcare partner – how we can help hospitals and aged-care facilities

We know just how important hygiene and safety are in hospitals, aged-care facilities, and settings with immunocompromised patients. That’s why we created UltraCare for HydroTap – an innovative drinking water solution specially designed for the healthcare industry.

Featuring a UV-C LED disinfection module, MicroPurityTM filter, and antimicrobial additives throughout water pathways, UltraCare’s multi-barrier defence system combats the risks of waterborne organisms and pathogens, including Legionella, with an independently tested and verified reduction rate of 99.9%. 

Dedicated HydroCare service plans, moreover, ensure UltraCare always delivers the highest levels of hygiene, efficiency, and reliability, covering everything from a bespoke sanitisation regime to routine filter replacement.

In the past, we’ve had the privilege of working with many different healthcare providers, including the NHS, supporting and advising specifiers on the benefits of UltraCare and how it can enhance and safeguard patient experience, as well as the advantages of our 100% contactless, touch-free HydroTap models.

A Zip touch free model used in a workplace


From the first drop to the last: ongoing support with HydroCare

Our support doesn’t end once the design stage is complete – we’re just getting started. 

With HydroCare, our dedicated range of tailored service plans, we ensure drinking water systems – including HydroTap, HydroChill, and HydroBoil – always perform at their best, providing much needed peace of mind for facilities and office managers, business owners, and employees.

Depending on the HydroCare plan you choose, we’ll take care of servicing, repair, filter and CO2 changes, sanitisation, system checks, ongoing maintenance, and any call-outs you need. 

HydroCare Universal service extends maintenance contracts to any mains-fed drinking water system, including non-Zip products, with access to genuine parts and our technical service. 

Plans are flexible and help streamline supplier management, ensuring systems are serviced efficiently with minimal disruption. 

All services are performed by a team of directly employed, skilled professionals and we only use high-quality, genuine parts, so you’ll always experience water at its best.


We’re proud to support specifiers, facilities managers, sustainability leads, developers, and businesses throughout the design stage and beyond. Our service is reinforced by an ongoing commitment to optimal performance, compliance with regulations, and enhanced wellbeing, and backed by our award-winning HydroCare. 

 

To learn more about how we can support you, or if there is a particular project you need help with, then please do get in touch with our team. We’d be happy to help!


– Robbie Ferguson, Head of Commercial, Zip Water UK

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